As the owner and operator, The Liberty Group has engaged three key Service Partners to deliver specialist services, as follows:
Honeywell – Facility maintenance and refurbishment services including lights, air-conditioning, lift maintenance, plant and equipment,
essential services, cleaning, and landscaping.
G4S Security Services – Court user management and security, including emergency management.
Interform – Information Technology support.
G4S Security Team
Interform Service Desk Team
The Liberty Group and its Service Partners operate in a partnering environment, and are committed to operating the Victorian
County Court Facility using the following key principles:
- Dignity and integrity of the Victorian County Court is enhanced.
- Customer service and continuous improvement focus.
- Service delivery is continuous, integrated, accessible and responsive.
- Contractual requirements are met and exceeded wherever possible.
- Effective communication is promoted.
- Safety and security of all Court Users is maximised.
- Solutions are innovative and cost effective.
These services are delivered in partnership with government agencies including Court Services Victoria, County Court,
Juries Victoria, Victoria Police, and Corrections Victoria.